ExSeed Health® mobile application end user agreement
This Mobile Application End User License Agreement (“Agreement”) is a binding agreement between you (“End User” or “you”) and ExSeed Health Limited (“Company”, “we”, or “us”). This Agreement governs your use of the ExSeed Health® mobile application (the “Application”) in connection with the ExSeed Health® home sperm test device and accessories (the “Kit”). The Application is licensed, not sold, to you.
By using the application, you (A) acknowledge that you have read and understand this agreement; (B) confirm that you are 18 years of age or older / of legal age to enter into a binding agreement; (C) accept the terms of this agreement as legally binding. If you do not agree to the terms of this agreement, do not use the mobile application and delete it from your mobile phone.
1. The application.
(a) When used with the Kit and in accordance with the Kit’s instructions (the “Test Kit Instructions”), the Application provides a sperm quality test you can do in the privacy of your own home where you will provide a semen sample (the “Sample”) in order to obtain a video of your live sperm cells and an analysis of your sperm concentration, motility, and volume (manually input in the app) to arrive at an indication of Total Motile Sperm Count (TMSC). The Application further provides general information about fertility and advice on how to improve your general health and potentially your sperm quality. These are collective the services provided (the “Services”).
(b) You agree that you will follow the test kit instructions, including warnings regarding how to handle biologically hazardous material during collection, handling, and disposal of the sample, which include, but are not limited to, the potential transmission of sexually transmitted diseases. You agree to indemnify and defend Company from any and all third-party claims connected with your failure to follow the test kit instructions and hold the company free of any and all damages, costs, expenses (including legal fees), and liabilities that may result therefrom.
(c) The Application’s sperm quality test cannot be used without the Kit, which must be purchased from Company’s website www.exseedhealth.com or other authorized dealers. Certain older versions of smartphones are not able to achieve a sufficient optical quality to provide an analysis. The models that are approved for the test are listed on the website.
2. License grant.
Subject to the terms of this Agreement, Company grants you a limited, non-exclusive, and nontransferable license to download, install, and use the Application for your personal, non-commercial use on a single mobile device owned or otherwise controlled by you (“Mobile Device”).
3. License restrictions.
You shall not:
(a) Copy the Application;
(b) Modify, translate, adapt or otherwise create derivative works or improvements, whether or not patentable, of the Application;
(c) Reverse engineer, disassemble, decompile, decode or otherwise attempt to derive or gain access to the source code of the Application or any part thereof; and
(d) Remove, delete, alter or obscure any trademarks or any copyright, trademark, patent or other intellectual property or proprietary rights notices from the Application, including any copy thereof.
4. Reservation of rights.
You acknowledge and agree that the Application is provided under license, and not sold, to you. You do not acquire any ownership interest in the Application under this Agreement, or any other rights thereto other than to use the Application in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. Company reserves and shall retain its entire right, title, and interest in and to the Application, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.
(b) Collection & Use of Personal Information. You understand and agree that the Services are web-applications that enable Company to record and visualize observations relevant to your health and fertility. The Application is fully compliant with GDPR regulations and is committed to ensuring that any personal data or information provided by the user is stored securely within the application. The storage of such information will be limited to the Application itself and will not access or use any local databases of your Mobile Device. It is our priority to ensure that your data is handled with care, and we take appropriate measures to protect it from unauthorized access, use, or disclosure. App data will only be shared with partners where the user has explicitly agreed to share the data. Disclosing, sharing, and/or disseminating your Results is thus at your sole discretion and risk.
6. The services.
(a) All information provided to the User through the Services is provided for informational purposes only and shall in no way be interpreted as medical practice or medical advice. Such information shall under no circumstances replace a consultation with a licensed physician or any other qualified healthcare professional when required. Always consult a physician for medical advice and for answers to your medical questions. You agree that Company will incur no legal liabilities towards you or anyone else by reason of your use of the Services. (b) You acknowledge that Company does not guarantee the accuracy of the Products’ measurement outputs. It is therefore possible for you to receive an inaccurate result;
(c) The results are not diagnostic;
(d) Failure to comply with the Test Kit’s Instructions and/or the Application’s instructions can produce an erroneous result;
(e) Your results may no longer be accessible or may be deleted if/when you delete the Application, re-install the Application or a version thereof or install or update your Mobile Device’s operating system, or if viruses or other invasive or unexpected software disrupt, attack, alter or interfere with your Mobile Device.
Company may from time to time in its sole discretion develop and provide Application updates, which may include upgrades, bug fixes, patches and other error corrections and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that Company has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality.
8. Third party materials.
The Application may display, include, or make available third-party content (including data, information, applications, and other products services and/or materials) or provide links to third-party websites or services, including through third-party advertising (“Third Party Materials”). You acknowledge and agree that Company is not responsible for Third Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Company does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third Party Materials and links thereto are provided solely as a convenience to you and you access and use them at entirely at your own risk and subject to such third parties’ terms and conditions.
9. Term & termination.
The term of this Agreement commences when you install the Application and will continue in effect until terminated by you or Company.
(a) You may terminate this Agreement by deleting the Application and all copies thereof from your Mobile Device.
(b) Company may terminate this Agreement at any time without notice. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement.
(c) Upon termination:
(i) all rights granted to you under this Agreement will also terminate; and
(ii) you must cease all use of the Application and delete all copies of the Application from your Mobile Device.
(d) Termination will not limit any of Company’s rights or remedies at law or in equity.
10. Disclaimer & warranties.
We do our absolute best to maintain the Application and keep it bug free, but you use it at your own risk. The application is provided “as is” without any warranty of any kind. To the maximum extent permitted under applicable law, Company and its Affiliates expressly disclaim all warranties, whether express, implied (including any implied warranties for completely accurate result or diagnosis of any medical condition), statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, performance, usage, or trade practice. Without limitation to the foregoing, Company provides no warranty or undertaking, and makes no representation of any kind that the Application will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any reliability or performance standards or be error free. Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions may not apply to you.
11. Limitations of liability.
To the fullest extent permitted by applicable law, in no event will Company or its affiliates have any liability arising from or related to your use or inability to use the Application or the content and services for:
(a) Personal injury, property damage, lost profits, cost of substitute goods or services, loss of data, loss of goodwill, business interruption, computer failure or malfunction or any other consequential, incidental, indirect, exemplary, special, or punitive damages;
You agree to defend, indemnify, and hold harmless Company and its affiliates from and against all claims, losses, costs, and expenses (including attorney’s fees) arising out of or related to (a) your use of, or activities in connection with, the Application, its Services, and/or the Kit; and/or (b) any violation of this Agreement by you. We reserve the right to assume all or any part of the defense of any such claims and negotiations for settlement and you agree to fully cooperate with us in doing so.
13. Governing law.
This Agreement is governed by and construed in accordance with the laws of England and Wales without giving effect to any choice or conflict of law provision or rule. Any legal suit, action or proceeding arising out of or related to this Agreement or the Application shall be instituted exclusively in the UK. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
14. General provisions.
This Agreement constitutes the entire agreement between you and Company governing your use of the Application. The failure of Company to exercise or enforce any term of this Agreement will not constitute a waiver of such term. If the application of any provision of this Agreement to any particular facts or circumstances shall for any reason be held to be invalid, illegal or unenforceable by a court, arbitrator or other tribunal of competent jurisdiction, then (a) the validity, legality and enforceability of such provision as applied to any other particular facts or circumstances, and the other provisions of this Agreement, shall not in any way be affected or impaired thereby and (b) such provision shall be enforced to the maximum extent possible so as to effect the intent of the parties.
15. Agreement to the terms.
By agreeing to the terms you attest that you are 18 years of age or older / of legal age to enter into a binding agreement and have read and agree to this END USER LICENSE AGREEMENT.
16. Communications and personal data use.
ExSeed Health is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we may contact you about our products and services, as well as other content that may be of interest to you, including 3rd party content.
You can unsubscribe from these communications at any time.
17. Shipping policy
ExSeed Health ships all of its products for free throughout the EU & UK and also offers premium delivery where requested. ExSeed also offers free returns for 14 days for any unused products, please contact support to arrange the return
18. Cookie and remarketing information
We advertise ExSeed Health across the Internet, including on the Google and Facebook networks. These platforms will display ads to you based on what parts of the ExSeed Health website you have viewed by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device. The cookies will not be tracked without your permission and you can opt out at any time.
19. Aggregate Data
ExSeed may share aggregate data, which is information that is completely anonymized. Therefore, it does not contain any personal details such as name or contact information, and is combined with information of others so that you cannot reasonably be identified as an individual with third parties. This information is different from individual information and is not personal information because it does not identify any particular individual or disclose any particular individual’s data. For example, ExSeed’s aggregate data may include a statement that “50% of our male users share a particular range of scores,” without providing any data or testing results specific to any individual user