{"id":96857,"date":"2023-01-16T10:06:07","date_gmt":"2023-01-16T10:06:07","guid":{"rendered":"https:\/\/www.exseedhealth.com\/?page_id=96857"},"modified":"2025-03-13T10:30:26","modified_gmt":"2025-03-13T10:30:26","slug":"exchange-refund-policy","status":"publish","type":"page","link":"https:\/\/www.exseedhealth.com\/it\/exchange-refund-policy\/","title":{"rendered":"Politica di reso e rimborso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"96857\" class=\"elementor elementor-96857\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d33622 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d33622\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cb47635\" data-id=\"cb47635\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cdc0962 elementor-widget elementor-widget-heading\" data-id=\"cdc0962\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Il nostro scambio e <span class=\"blue-heading\">Politica di rimborso<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78116db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"78116db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7555633\" data-id=\"7555633\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db2cc19 elementor-widget elementor-widget-text-editor\" data-id=\"db2cc19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>ExSeed Health effettuer\u00e0 il cambio\/rimborso in base ai termini della presente politica di cambio e rimborso:<\/h3><ul><li>Il reclamo viene presentato entro 14 giorni dall'acquisto<\/li><li>Le informazioni fornite sono complete e accurate<\/li><li>Le prove presentate supportano l'affermazione che la merce \u00e8 inutilizzata<\/li><li>Il prodotto non \u00e8 stato, a nostro avviso, maneggiato in modo improprio o utilizzato per scopi diversi da quelli previsti.<\/li><li>Per ordini superiori a 1.000 sterline, le spese del portale di pagamento non sono rimborsabili.<\/li><\/ul><h3>Presentazione di un reclamo<\/h3><p><strong>Prodotto danneggiato:<\/strong><\/p><p>Se si riceve un prodotto danneggiato <a href=\"\/it\/exseed-home-sperm-test\/\">Kit di test ExSeed Health<\/a> o altro prodotto, si prega di inviare un reclamo tramite:<br \/>Il sito web di ExSeed Health:\u00a0<a href=\"\/it\/contact\/\">exseedhealth.com\/contatto\/<\/a> o inviare un'e-mail a ExSeed Health: support@exseedhealth.com<br \/>*Non restituire la merce se non da ExSeed Health. Provvederemo a sostituirla gratuitamente una volta ricevute e verificate le seguenti informazioni (da allegare al reclamo):<\/p><ul><li>Dove \u00e8 stato acquistato il prodotto<\/li><li>Numero d'ordine<\/li><li>Nome e cognome<\/li><li>Indirizzo di spedizione<\/li><li>Posta elettronica<\/li><li>Una foto del danno con una breve descrizione<\/li><\/ul><p><strong>Ho ricevuto il prodotto sbagliato:<\/strong><\/p><p>Se per errore vi abbiamo spedito un prodotto sbagliato, vi preghiamo di inviare un reclamo tramite:<br \/>Il sito web di ExSeed Health:\u00a0<a href=\"\/it\/contact\/\">exseedhealth.com\/contatto\/<\/a>\u00a0o via e-mail tramite ExSeed Health:<a href=\"mailto:info@exseedhealth.com\">\u00a0<\/a>support@exseedhealth.com.<br \/>*Non restituire la merce se non richiesto da ExSeed Health. Provvederemo alla sostituzione una volta ricevute e verificate le seguenti informazioni (da fornire insieme alla richiesta di rimborso):<\/p><ul><li>Dove \u00e8 stato acquistato il prodotto<\/li><li>Numero d'ordine<\/li><li>Nome e cognome<\/li><li>Indirizzo di spedizione<\/li><li>Posta elettronica<\/li><li>Una foto dell'etichetta del prodotto all'esterno della scatola<\/li><\/ul><p><strong>Ordinato il prodotto sbagliato:<\/strong><br \/>Se avete ordinato un prodotto sbagliato e l'ordine era in fase di spedizione\/consegna, inviate un reclamo tramite:<br \/>Il sito web di ExSeed Health:\u00a0<a href=\"\/it\/contact\/\">exseedhealth.com\/contatto<\/a>\/ o via e-mail tramite ExSeed Health: support@exseedhealth.com.<br \/>*Non restituire la merce se non richiesto da ExSeed Health. Provvederemo a sostituirla gratuitamente una volta ricevute e verificate le seguenti informazioni (da allegare al reclamo):<\/p><ul><li>Dove \u00e8 stato acquistato il prodotto<\/li><li>Numero d'ordine<\/li><li>Nome e cognome<\/li><li>Indirizzo di spedizione<\/li><li>Posta elettronica<\/li><li>Una foto dell'etichetta del prodotto all'esterno della scatola<\/li><li>Una foto che mostri che la pellicola termoretraibile \u00e8 ancora al suo posto e che la confezione non \u00e8 stata aperta.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-831436c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"831436c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c5bf34\" data-id=\"5c5bf34\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2aca92 elementor-widget elementor-widget-menu-anchor\" data-id=\"b2aca92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Warranty\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0171ae6 elementor-widget elementor-widget-text-editor\" data-id=\"0171ae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Politica di garanzia<\/h3><p>La merce \u00e8 coperta da garanzia totale da <a href=\"\/it\/exseed-home-sperm-test\/\">Test sulla salute ExSeed<\/a> ed \u00e8 garantito il funzionamento secondo le indicazioni scritte\/pubblicate del produttore.<\/p><p><strong>Diritto di rifiuto<\/strong><\/p><p><a href=\"\/it\/exseed-home-sperm-test\/\">Test dello sperma ExSeed Health<\/a> ha il diritto di rifiutare un reclamo se, a nostro avviso, la merce \u00e8 stata usata in modo improprio, per uno scopo diverso da quello indicato sull'etichetta della confezione, se \u00e8 stata maneggiata in modo inappropriato o se il reclamo ha superato il periodo di tempo previsto per la segnalazione dalla data di acquisto.<\/p><p><strong>Restituzioni<\/strong><\/p><p>L' <a href=\"\/it\/exseed-home-sperm-test\/\">Test sulla salute ExSeed<\/a> \u00e8 un articolo non restituibile in quanto si tratta di un prodotto medico da banco e non pu\u00f2 essere rimesso in stock una volta spedito. Quindi, per favore,<strong> non rispedire il prodotto a noi a meno che non lo richiediamo.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Our Exchange and Refund Policy ExSeed Health will exchange\/refund based on the terms of this exchange and refund policy provided: The claim is made within 14 days of purchase The information provided is complete and accurate Submitted evidence supports the claim that the goods are unused The product has not, in our opinion, been mis-handled [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-96857","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Exchange &amp; Refund Policy - Learn About Exseed Health&#039;s Customer Protection<\/title>\n<meta name=\"description\" content=\"Understand Exseed Health&#039;s exchange and refund policy, ensuring your satisfaction with our products and services. 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